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Travel Planning Assistance and Pass Purchases

Our friendly Travel Centre consultants are available for travel planning assistance, pass purchases and pass travel reservations from:
Monday to Friday -  8.00am to 6.00pm  (New Zealand Time)
Saturday, Sunday and public holidays  - 9.00am to 4.00pm  (New Zealand Time)
Online assistance is not available - Christmas Day (25 December) and Boxing Day (26 December)
Current New Zealand Time
Chat Contact us
For travel planning, booking assistance and/or consultant assisted reservations, you can chat live via the Internet by secure web chat to one of our Consultant's at our Travel Centre during business hours by clicking on the 'Live Help' icon.
   
Phone

You can call one of our English speaking Consultant's via our internet phone network by using the below 'In country' phone numbers. All calls from the below locations are free (local call charges by your phone company may apply) -

New Zealand Pass Purchases only with payment - 0800-447-729 tollfree
  Travel Planning and general inquiries - (9) 555-2202
Australia Pass Purchases only with payment - 1-800-676-421 tollfree
USA/Hawaii Pass Purchases only with payment - 1-888-874-7821 tollfree
Canada Pass Purchases only with payment - 1-888-874-7821 tollfree
UK/Northern Ireland Pass Purchases only with payment - 0808-101-6780 tollfree
Rest of the World Travel Planning, Pass Purchase and general inquiries - +64-9-555-2202
Skype Skype Free Call - Click globalsupportcentre*
Skype Me?!

* You need to have Skype software installed to make a Skype call. If you do not have Skype on your computer, you can down load free Skype software. All Skype calls via the internet are FREE!

The Skype 'Call Me' function on the web browser of some Android smartphones or computer tablets might not work. To call - type or select globalsupportcentre in your 'Contacts' search and call.

Email travel@newzealandbuspasses.com
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